Catholic Health Initiatives Supervisor - Revenue Cycle - Tacoma in TACOMA, Washington

Supervisor - Revenue Cycle - Tacoma



Job-Supervisor-Revenue Cycle

Daily Schedule-8:00 am - 4:30 pm

Scheduled Hours per 2-week Pay Period-80

Weekends Required-None


Franciscan Medical Group is currently seeking a full time Supervisor - Revenue Cycle for the Franciscan Billing office in Tacoma. 5 days a week with flexible start times and no weekends required!

CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.

Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team!

Job Summary:

This job is responsible for planning, supervising and evaluating the daily operations of the assigned business office/revenue cycle function(s) in accordance with established business objectives and applicable regulatory requirements. An incumbent continuously monitors workqueue volumes and productivity as well as the accuracy and timeliness of work results to ensure compliance with internal policies/procedures and customer satisfaction standards. Work is also strongly focused on developing and maintaining strong relationships with clinic leadership/staff and providers to foster effective two-way communication/feedback and provide guidance/training to improve revenue cycle processes and results.

Essential Duties:

  • Supervises and evaluates the daily operations of assigned support functions (including claims processing, clinic customer service, charge capture/cash posting, refunds/credits, insurance follow-up, etc.) to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with professional standards, budget constraints, internal policies/standards/procedures and/or applicable legal/regulatory requirements.

  • Schedules, supervises and evaluates the work of assigned revenue cycle staff in accordance with established standards and procedures; assists in identifying adequate staffing levels for appropriate coverage to meet budgetary and operational objectives.

  • Monitors and assesses current operations/services to identify performance/process improvement opportunities.

  • Monitors compliance with applicable internal/external legal and regulatory agreements, standards and requirements; takes appropriate steps to address and resolve non-compliance issues within position scope of authority.

  • Establishes and maintains professional and effective relationships with peers, payers, patients and other stakeholders; serves as liaison with various internal departments/staff/providers in coordinating and troubleshooting various revenue cycle-related issues.

Additional Responsibilities:

Adheres to and exhibits our Core Values of Reverence, Integrity, Compassion and Excellence.



  • Four years of related work experience that demonstrates attainment of the requisite job knowledge/abilities, including one year in a “Lead” or supervisory capacity.

Job Director/Manager/Supervisor


Daily Schedule 8:00am-4:30pm

Scheduled Hours per 2-week Pay Period 80

Weekends Required None

Req ID: 2018-R0161983

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.