Washington State University Assistant to the Associate Vice President Core Applications and Services in Pullman, Washington

Postion Information

Summary of Duties

The Assistant to the Associate Vice President for Core Applications & Services Development provides day-to-day management of administrative/managerial operations for the technical workstream of the University Modernization Initiative and the Enterprise Systems Group (ESG). The ESG is a cross-functional team that provides functional and technical expertise in support of a customer focused, sustainable enterprise-level student, human resource, financial, and business intelligence systems. ESG also provides customer service to faculty, staff, and students via an enterprise-wide service desk.

As a key member of the ESG and the University Modernization Initiative, this position is responsible for carrying out a full range of complex and confidential administrative and managerial assignments. This position will be responsible for logistics and/or administration of projects and events, review and development of key communication, assisting with the ESG budget, monitoring of the Information Services budget allocation process, serving as liaison between the Associate Vice President and WSU central administration, college deans, department chairs and staff, students, and other stakeholders. Majority of the work and information handled requires confidentiality and the exercise of discretion.

The incumbent will perform Cloud Services administration by setting up or revoking accounts, reviewing user access, monitoring service levels and resource usage, consulting with ESG/Modernization teams and/or Cloud Services provider to maintain costs within an acceptable range. Act as a liaison between departments and remote campuses that are interested in utilizing the cloud services. In working with customers, acquire a growing knowledge of processes and data requirements to recommend and implement appropriate course of action to resolve project issues, communication, and training to the end users of various academic and administrative departments.

Additional Information

University Overview Founded as the people’s university in 1890, Washington State University fulfills that commitment by transforming lives through education, research, and community outreach. In 2015, the University celebrated 125 years of delivering life-changing knowledge and discoveries to citizens across the state, region, nation, and around the world. The state’s only land-grant institution and one of two public research universities, WSU provides a world-class education to nearly 30,000 students through its multi-campus, statewide locations and online. The University strives to ensure that higher education is accessible at an affordable cost—a decades-long WSU commitment to the state’s citizens. The University offers more than 200 undergraduate fields of study and 127 graduate and professional degree programs. Many academic programs win recognition nationally for excellence. WSU is one of just 108 public and private universities in the United States—out of more than 4,500—singled out for its “very high research activity” by the Carnegie Foundation for the Advancement of Teaching. The University’s research agenda is focused on addressing challenges in health, sustainability, smart systems, national security, and opportunity and equity. WSU is a major driver of Washington’s economy, partnering with many of the state’s leading industries, including agribusiness, aerospace, health care, software, and construction. The University is responsible for nearly 20,600 jobs statewide and generates an overall economic impact of more than $3.3 billion annually. The institution’s operating budget expenditures total nearly $2 billion annually.

Pullman Area Pullman is a dynamic center of higher education, research, and culture located in a region called the Palouse. The region is home to two land grant universities, Washington State University and the University of Idaho located just eight miles to the east in Moscow, Idaho. Washington’s second-largest city, Spokane, is located 75 miles north of Pullman. Demographics Daily designated Pullman a “dreamtown,” reflecting the city’s exceptionally high quality of life. Bloomberg Businessweek named Pullman the “Best Places to Raise Your Kids” in Washington. The city also boasts one of the highest percentages of graduate degrees among U.S. micropolitan areas, and its public school system has been ranked among the top 100 in the country. World-class outdoor recreation opportunities—including golfing, skiing, hiking, and boating—are just a short drive away.

To learn more about the Pullman community, visit pullmanchamber.com.

Benefits Package View the Benefits overview for information regarding competitive benefits available.

Required Qualifications

Positions require a Bachelor’s degree in business administration or other relevant field AND five (5) years of managing administrative support experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Additional Requirements

Strong computer skills including proficiency with Microsoft Office Excel, Outlook, PowerPoint, and Word.

Experience with project management.

Excellent written and spoken communication skills, including professional experience in preparing correspondence, reports, and presentations.

Demonstrated ability to use independent judgment, tact, and diplomacy.

Experience in personnel management procedures and evaluations.

Preferred Qualifications

Experience supporting and representing one or more officials at the executive or leadership level in a confidential environment, and responding to routine matters on their behalf.

Professional experience working in higher education.

Demonstrated fiscal administrative experience relating to budgeting, funding, purchasing, and/or travel.

Experience with WSU policies and procedures.

Experience managing cloud services user, developer, and admin accounts.

Will this position require a background check?

This position has been designated by the department to require a background check

Posting Detail Information

Special Instructions to Applicants

Applicants must attach the following documents to their online application: 1) resume, 2) cover letter, and 3) contact information for at least three (3) professional references. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

EEO Statement

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521(v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Employee Type: AP-Administrative Professional

University Title: Assistant To

Working Title: Assistant to the Associate Vice President Core Applications and Services

College/Area: Information Technology

Department: Enterprise Systems

Department Link: Enterprise Systems

Position Number: 127191

Work Location: Pullman

Zip Code: 99164

This position is in a Bargaining Unit: No

Appointment Status: Permanent

Job Appointment (FTE%): 100

Position Term in Months: 12

Monthly Salary: Commensurate with qualifications and experience

Open Date: 04/17/2018

Close Date: 05/07/2018

Open Until Filled: No

Posting Number: 20134149P