Providence Health & Services Manager – Onsite Access in Olympia, Washington


Providence is calling a Manager – Onsite Access to Providence Health & Services in Olympia, WA.

We are seeking a Manager – Onsite Access to oversee the acquisition of information and data entry functions relating to the admission/registration processes. This position is accountable for the accurate collection of data to support accurate/timely billing.

In this position you will:

  • Assure employee understanding and commitment to organization Mission, vision, and Core Values.

  • Develop and maintain departmental customer satisfaction program in accordance with organizational guidelines which exceed guests, family, patient and physician expectations.

  • Contribute to developing and maintaining departmental quality management program in accordance with organizational guidelines which exceed community standards, including compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.

  • Be responsible for planning, leading and measuring the department effectiveness in meeting department and PSPH goals and objectives.

  • Establish and implement policies, procedures and performance standards to ensure the effective and efficient operation of the department.

  • New hire and annual evaluations are completed in a timely manner and per cent of completion rate is not less than 100%.

  • Provide support and assistance to all personnel to facilitate the accomplishment of their job objectives.

  • Assist with the development of a departmental strategic Plan complying with organizational guidelines which identifies objectives for increasing market share and volumes.


Required qualifications for this position include:

  • Five years of experience in a health care business related field, including 3 years of recent management or leadership experience.

Preferred qualifications for this position include:

  • Bachelor degree in Business Administration or related field.

About the hospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative Support (Clinical)

Location: Washington-Olympia

Req ID: 182510