REI Senior Systems Engineer - SharePoint/O365/Collaboration in Kent, Washington

Senior Systems Engineer - SharePoint/O365/Collaboration

Posted Date:Feb-16-2018

Job ID:10066

Job Type:Full Time

Job Function:Information Technology



Store:Kent Headquarters

What's cool about this job

As the Senior Systems Engineer, SharePoint/O365/Collaboration you’ll be responsible for providing operational engineering and support for a SharePoint/O365 as well as other REI collaboration solutions. You’ll design and test plans to ensure the stability and integrity of systems, troubleshoot and analyze failures to minimize outages/service interruptions. This position will be responsible for administrating, maintaining, and deploying various new services, O365-based business solutions and well as establishing standards, processes, and configuration guidelines.


  • Perform administrative maintenance on the O365 tenant services to ensure optimal service response times, proper license counts and appropriate rights allocations

  • Work with various IT teams to support O365 related initiatives

  • Perform problem support and root cause analysis following service issues

  • Perform product and integration testing as needed

  • Develop O365 best practices, standards, and operations documentation such as procedures, checklists, and instructions.

  • Ensure systems adherence and compliance with security standards and practices.

  • Educate, train, and provide support to other team members on newly released O365 offerings and/or services, technologies and processes

  • May be required to participate in on-call rotation perform after hours support as required

Bring your passion and expertise

  • Bachelor’s degree in computer science or related field, or equivalent training and experience

  • 2+ years’ experience O365 (with emphasis on Exchange), administration, configuration and support

  • Proficient knowledge of SharePoint administration and support

  • Experience with Collaboration tools such as Slack, Facebook for business, etc. a plus

  • Advanced knowledge/skills of Microsoft Windows 10

  • MAC & Apple IOS experience a plus

  • Strong desire to learn with a passion for technology and innovation

  • Experience with PowerShell and/or Python scripting

  • Excellent written and communication skills

  • Ability to participate in on-call rotation for 24x7 support

Why you'll love it here

REI Information Technology is a team of creative and smart technologists who work in a collaborative environment to build business value through technology. And, we have the support of a great company to tackle some dynamic challenges that will keep REI relevant for years to come. If you have a passion for the outdoors and want to be a part of innovating retail technology, this job is for you.

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer