Amazon Corporate LLC VCS Technical Assistant [A] in Seattle, Washington

VCS Technical Assistant [A] Job ID 586949 Location US-WA-Seattle Posted Date 10/10/2017 Company AMZN wacs LLC Position Category Customer Service Recruiting Team .. Job DescriptionPLEASE NOTE: In order to be considered for this position you must live in Washington and be able to commute to Seattle's TRB (The Rainier Building) location daily. The VCS Technical Assistant Associate will be responsible for receiving, shipping, imaging and processing IT equipment at TRB and additional duties as assigned. The ideal candidate possesses a strong work ethic, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment and meeting Key Performance Metrics. Applicants must have a stable work history, hold a high school diploma or GED equivalent, read and write English fluently, and must be 18 years or age or older. Skill Requirements: * Maintain a complete and thorough understanding of inventory control and systems * Strong oral and written communication skills * Must be detail oriented with ability to work physically on computer hardware * Must be able to work independently, and with other teams - physically or virtually * Must have an exceptional analytical aptitude * Must have a drive and commitment towards solving problems * Must demonstrate a sense of urgency * Must demonstrate integrity and confidentiality Technical Requirements: * Microsoft - Excel, Word and Outlook * Must be able to comprehend a lot of information in a short period of time Job Responsibilities: * Adhere to strict safety and quality standards * Regular attendance and punctuality * Taking computers apart and re-assembling computers * Ability to understand computer operating systems and Bios level interaction * Receive product using web interface * Process outbound shipments (pick product, print packing slip and shipping labels, load outbound product to carrier) using web interface in a limited area * Analyze and determine root cause of issues * Provide daily feedback to process owners with root cause analysis * Perform needed cycle counts and / or relocate product virtually and physically * In the absence of leadership be able to be self-directed Basic QualificationsBasic qualifications: * You MUST be in good standing * Lift and move up to 49 lbs. * Lift, bend, reach above the head, kneel, squat and walk for long periods of time during shift * Engage in full manual dexterity in both hands and wrists * Work around moving mechanical parts Preferred qualifications * Noise level varies * Continuous reading of writing Preferred QualificationsPreferred qualifications: * Noise level varies * Continuous reading of writing Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation