King County Washington Transit Administrative Support Specialist III – FMLA Support (Five TLT or Special Duty positions) in Seattle, Washington

Job Summary Metro Transit is seeking five talented administrative specialists to join our Operations team on a temporary, 12-month pilot basis to support the processing of FMLA/KCFML and Workers Comp FMLA. These temporary positions may be filled either as TLTs (temporary positions with benefits, hired from the public) or by Special Duty assignments for existing King County employees. Current planned start date is September 11, 2017.

The positions will report to the Superintendent of Planning and Technical Support in the Operations Section and be located in King Street Center. Accurate attention to detail and maintenance of a high level of confidentiality are critical in these positions.

In addition to assisting with other general administrative duties, these positions will be the contact point for FMLA related issues, maintain FMLA processes and tracking, update reports, and distribute FMLA response and other employee communications documents. Work will include updating databases, checking employee eligibility for FMLA/KCFML by running an eligibility query, checking for FMLA qualifying reasons, and consulting with Transit Disability Services or Transit Chiefs as needed for direction.

An Employer To Be Proud Of King County Metro Transit is a regional leader in helping people move quickly throughout the region, reducing commuter stress, greening the environment and radically improving urban air quality, by providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington. Working for Metro means working for a leader in this nation's public transportation industry.

Great Benefits King County provides our employees with a free transportation pass (good on Metro, Pierce, Community and Sound Transit) and a competitive benefits package, (see Benefits tab for more details). The positions hired as TLTs will not be eligible for PERS participation; internal career service King County candidates who are awarded Special Duty assignments will retain their PERS eligibility.

Who May Apply This position is open to the general public and all King County employees.NOTE: Only King County career service employees who have passed their initial King County probation are eligible to apply for Special Duty opportunities.

Forms and materials required Applicants for this position are required to submit the complete online application form and answers to the attached supplemental questions. A resume and cover letter summarizing interest in and qualifications for the position are helpful to us but not required.

Work schedule These positions are non-exempt from FLSA and therefore are eligible for overtime if scheduled. Work hours are between 8:00 a.m. – 4:30 p.m. Monday through Friday, or as approved by supervisor.

Questions If you have questions regarding this announcement, please contact Senior Human Resources Analyst Ralph Cady at ralph.cady@kingcounty.gov or 206-477-5998.

Job Duties:

  • Track and process FMLA/KCFML usage, time balances, eligibility and documentation.
  • Track and record attendance and miss records; maintain disciplinary action records as required in compliance with negotiated labor agreements; safeguard and process confidential information relating to terminations, discipline, drug testing and other personnel actions.
  • Serve as a primary point of contact for staff with questions on County and Transit Division policies, procedures and processes.
  • Disseminate information on changing policies, processes and procedures.
  • Coordinate and track both internal and external staff training.
  • Coordinate and builds relationships with internal and external customers to ensure continued efficiencies and growth.
  • Create and maintain a variety of documents, spreadsheets, databases and reports for specialized information.
  • Research, analyze, and evaluate technical information relating to assigned Operations department; interpret and provide management with information based on data collection, analysis and reporting functions to facilitate rebuilding and purchasing decisions.
  • Processes proprietary and sensitive information.
  • Produce Monthly Base Key Performance Indicators Reports.
  • Develop and maintain internal tracking databases or spreadsheets to monitor active projects, contracts, purchase agreements, or other specific departmental information.
  • Requisition, receive and reconcile office supplies or other direct purchases to support functions performed by multiple Operations sections.
  • Process, track and reconcile invoices for payment; schedule service, provide notification updates for Non-Revenue Vehicle repairs.
  • Monitor, track, and analyze budget expenditures and research budget issues; order supplies and equipment; manage asset inventory information and surplus distribution processes; process uniform, shoe, travel and similar vouchers consistent with labor agreements.
  • Perform payroll and timekeeper functions, ensuring timely and accurate payroll processing.
  • Maintain electronic and paper base/training files for Operations superintendents, chiefs and base personnel.
  • Completes personnel related documents such as position requisitions, personnel changes and special duty request forms for submittal to Transit Human Resources.
  • Track and ensure timely processing of grievance procedures, contract requirements, and next steps; schedule disciplinary meetings and hearings; take notes, prepare and distribute hearing summaries.
  • Maintain and store Operations records in accordance with the King County Records Policies.
  • Plan and coordinate special programs, recognition awards and promotional events.
  • Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills:

Minimum Qualifications Three years of increasingly responsible office or administrative support experience; including two years of independent administrative responsibility for a group or team of professional, technical or management staff ORany other combination of experience and education that provides the skills, knowledge and abilities necessary to perform the job. Other qualifications include:

  • Experience and proficiency with MS Office Suite products including word processing, spreadsheet, graphics, database, e-mail and scheduling software.

  • Ability to maintain strict confidentiality in the handling of confidential, proprietary and sensitive data and information involving matters internal to Metro as well as external matters involving supplier, contractors and vendors.

  • Strong oral and written communication skills, including the ability to take accurate meeting minutes and produce concise meeting summaries.

  • Analytical, troubleshooting and problem solving skills.

  • Demonstrated skills in development and production of a wide range of written materials.

  • Demonstrated ability to draft, proofread, edit, compile and finalize official and technical documents for managers, other decision-makers and the public.

  • Demonstrated ability to be detail-oriented, organized, and use initiative to solve problems.

  • Skill in conducting research on a specific work assignment.

  • Ability to produce work products under tight deadlines.

  • Ability to multi-task with frequent interruptions, working under pressure efficiently and effectively with competing priorities.

  • Ability to work under pressure sensitively and effectively with a diverse clientele.

  • Excellent ability to work with competing staff demands, needs and personalities.

  • Demonstrated ability to work independently and exercise good judgment, and accept personal responsibility for job.

  • Demonstrated punctuality, dependability, and good attendance record.

  • Ability to use initiative and judgment to prioritize and handle sensitive or confidential requests and inquiries.

  • Ability to work independently with little oversight.

  • Ability to operate and troubleshoot standard office equipment.

  • Demonstrated ability to establish and maintain respectful working relations with coworkers, colleagues, internal and external customers, chiefs and superintendents; ability to deal with others with tact, diplomacy and courtesy.

Desirable Qualifications

  • Knowledge of King County Family and Medical Leave, Family and Medical Leave Act and other HR leave statuses.

  • Experience with PeopleSoft, or similar, payroll and time-keeping software.

  • Experience with ORACLE, or similar, financial and procurement software.

Supplemental Information:

Application Process Applicants should complete the online application at www.kingcounty.gov/jobs, and attach or paste in your resume, cover letter and writing sample. NOTE: Please answer all questions in the online employment application itself, with each of your jobs listed (listing each position for each employer separately), duties explained, reasons for leaving, salary, etc. Your job history in the employment application should go back at least ten years (if you have ten years of employment). Earlier jobs should be included if they are relevant in some way to this job. Applicants who are unable to apply online should follow the instructions under Application Tips and FAQs at www.kingcounty.gov/jobs

If you need an accommodation in the recruitment process or an alternate format of this announcement, please inquire directly with the Human Resources contact for this job announcement, Ralph Cady, at 206-477-5998 or ralph.cady@kingcounty.gov.

Selection process Applications will be screened for clarity, completeness and qualifications. All written materials, including the application, will be evaluated for spelling, grammar and punctuation usage. The most competitive candidates may be invited to participate in a computer examination (possibly MS Word, Excel and Outlook 2010 and proofreading) and one or more interviews. Internal candidates for Special Duty assignments will be required to obtain permission from current supervisor if selected. Current planned testing date is August 7, 2017.

*King County values diverse perspectives, life experiences, and differences. The Department of Transportation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. We are committed to being equitable and fair in providing equal access to opportunities for all. *

Union Membership Positions filled by TLT hire are not represented by a labor union. Positions filled as Special Duty assignments by internal King County employees will be represented by Professional and Technical Employees, Local 17 (Transit Administrative Support) bargaining unit.

Class Code: 4201800

Job Title: Transit Administrative Support Specialist III – FMLA Support (Five TLT or Special Duty positions)

Opening Date/Time: Mon. 07/17/17 12:00 AM Pacific Time

Closing Date/Time: Sun. 07/30/17 11:59 PM Pacific Time

Salary: $24.05 - $30.49 Hourly

Job Type: Special Duty Assignment or Term Limited Temp (TLT)

Location: King Street Center - 201 S Jackson St, Seattle, Washington

Department: Department of Transportation - Transit Division