Amazon.com Salesforce System Admin/Engineer - Legal in Seattle, Washington
Responsible for designing and configuring Salesforce solutions that support business requirements and drive key business decisions
Provide guidance on strategic, tactical and technical initiatives involving Salesforce.com
Take ownership of technical delivery and be the point of contact for an application or program
Troubleshoot and fix defects for planned releases and production issues
Research and understand all technical aspects of SalesForce.com, including data migrations, data quality, systems integrations, 3rd party applications and AppExchange products
Create and maintain system documentation as it relates to the Salesforce platform
Work with a cross-functional Scrum team to maintain and enhance Salesforce Service Cloud applications in iterative release cycles
Demonstrate Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
Research and find opportunities to utilize SFDC best practices, guidelines to improve system productivity, scaling and monitoring
3+ years of Salesforce Admin/Developer experience.
Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools, Eclipse Force.com IDE).
5+ years of experience with Salesforce.
Degree in Computer Science, Software Engineering, MIS or related field.
Certified Salesforce.com Advance Administrator (ADM-211) or equivalent experience.
Strong influencing and communication skills. Conversant with both technical and business audience.
Experience implementing multiple & large full life-cycle Salesforce implementations.
Working knowledge and proven track record of success with analytical problem solving methodologies and programs.
Self-starter and independent thinker.
Ability to work in a fast-paced and changing environment.
Proficient in Program and Project Management
Strong change management and influence skills; ability to negotiate and communicate across all levels of the organization.
AMZR Req ID: 558623
External Company Name: Amazon
External Company URL: www.amazon.com