Umpqua Bank Commercial Loan Administration Manager - Seattle - (KH24838) in Seattle, Washington

Commercial Loan Administration Manager - Seattle - (KH24838)

Job Requisition ID: KH24838

Job Title: Commercial Loan Administration Manager - Seattle

Job Type: Full-Time

Location: Seattle, WA

Job Description:

Umpqua Bank is seeking a Commercial Loan Administration Manager in Seattle.

This role provides organizational leadership and management to a team of regional C&I real estate loan administration managers within Commercial Lending.


  • Maintain a high level of commercial loan closing expertise within department; overall operations integrity within department(s).

  • Provide closing/technical counsel to managers and loan administrators.

  • Manage the monitoring results and remediation of findings.

  • Promote and maintain efficient operations processes designed to achieve the highest levels of customer service.

  • Provides leadership in the development and implementation of Bank-wide operating procedures, practices and controls to ensure compliance with bank policies and regulations.

  • Recommends, formulates and tests continuous process improvements and quality control procedures in concert with loan support services. Applies these improvements relative to training and implementation with the goal of streamlining processes and increasing productivity. Confers with senior and executive management to coordinate operations and activities.

  • Provides expertise and recommendations to the business units regarding process, procedures, and best practices. Ensures proper standards are implemented in order to safeguard the company assets.

  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

  • Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

  • Takes personal initiative and is a positive example for others to emulate.

  • Embraces our vision to become "The World's Greatest Bank."

  • May perform other duties as assigned.



  • Bachelor’s degree in business administration, finance, or related field, or equivalent work experience.

  • 8-15 years of relevant experience and an in-depth understanding of Commercial C&I and real estate financing, closing, procedures, and compliance regulations.

  • Proven ability to effectively manage and develop others.

  • Experience in creating and implementing banking policies, procedures, practices and documentation.

  • Effective written and verbal communication and presentation skills.

  • Excellent communication and management skills with ability to manage diverse work groups operating from remote locations.

  • Ability to work effectively with individuals and groups across the Bank.

  • Demonstrated accountability, dependability, initiative and an ability to effectively prioritize tasks to ensure optimal results.

  • Proven ability to “think outside the box” when solving problems.

  • Proficiency with personal computers and related software packages such as Word and Excel.

  • Prior management experience managing a team, hiring, and conducting performance evaluations preferred.

  • Ability to train and present to small and large audiences or has the interest in learning to train and present.


  • Office environment – no specific or unusual physical or environmental demands.

  • Frequent travel.

Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.