Microsoft Corporation Accessibility Training Program Manager in Redmond, Washington

Are you passionate about empowering every person and every organization on the planet to achieve more? Do you want to improve the user experience for people with disabilities? Are you ready to have an impact across all our products and services?

As the Training Program Manager for Accessibility, working within the Chief Accessibility Officer’s team in Corporate External Legal Affairs, you will accountable for building expertise in accessibility and disability inclusion both internal and external to the company. This is a crucial role, and a big role to play in our strategy to build the best most accessible products, websites and services. You will drive consensus and roadmaps amongst teams and produce accessibility trainings for One Microsoft. Your knowledge of accessibility, training, the accessibility and disability communities, our technology and third part assistive technologies will be instrumental as being an expert in the accessibility field.

Job Overview:

  • Evaluate, Design and Develop accessibility training to enable our internal engineering teams, PMs, developers and more as part of our mission to design and build accessible websites and products by design across the span of the company.

  • Build cross company accessibility training roadmap for each fiscal year

  • Prepare training that empowers new and existing procurement vendors to design and build accessible solutions independent of MSFT

  • Provide proactive external customer facing assets leveraging our accessibility training foundation.

  • Partner with internal teams such as Windows, Office, Cloud, Sales and Innovation teams, to meet key accessibility initiatives

  • Innovate and bring industry insight in the way we drive training to make this an effective scalable model


Key Responsibilities:

  • Analysis of the accessibility business training impact thru usage and customer satisfaction

  • Content Creation- design and develop learning content for technical and non- technical accessibility users ensuring that all training meets accessibility principles

  • Content Implementation- build and execute training plans that meets the business objectives

  • Reporting-Design scorecards to drive decisions and report out on training success and time to competency

  • Develop and evangelize best practices in training and performance improvement processes.

  • Content Maintenance-Work to maintain core training library components current.

  • Project and fiscal management

  • Distribute best practices in accessibility training, and building accessibility training content


Skills Required:

  • A minimum of a two year college degree or four year degree required

  • BA/BS strongly preferred

  • Experience with implementation of training programs for the accessibility community and stakeholders

  • Ability to act as a SME in Accessibility

  • Experience creating and publishing accessible videos for training

  • Ability to convey complex information in a simple manner.

  • Experience with designing, developing, and delivering learning solutions across modalities that are accessible themselves.

  • Project Management skills with multiple deliverables in a matrix environment.

  • Demonstrated ability to communicate effectively with peers, engineering teams, and senior management, driving diverse workgroups to collaborative solutions.

"Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ."