Microsoft Corporation Accessibility Training Program Manager in Redmond, Washington
Are you passionate about empowering every person and every organization on the planet to achieve more? Do you want to improve the user experience for people with disabilities? Are you ready to have an impact across all our products and services?
As the Training Program Manager for Accessibility, working within the Chief Accessibility Officer’s team in Corporate External Legal Affairs, you will accountable for building expertise in accessibility and disability inclusion both internal and external to the company. This is a crucial role, and a big role to play in our strategy to build the best most accessible products, websites and services. You will drive consensus and roadmaps amongst teams and produce accessibility trainings for One Microsoft. Your knowledge of accessibility, training, the accessibility and disability communities, our technology and third part assistive technologies will be instrumental as being an expert in the accessibility field.
Evaluate, Design and Develop accessibility training to enable our internal engineering teams, PMs, developers and more as part of our mission to design and build accessible websites and products by design across the span of the company.
Build cross company accessibility training roadmap for each fiscal year
Prepare training that empowers new and existing procurement vendors to design and build accessible solutions independent of MSFT
Provide proactive external customer facing assets leveraging our accessibility training foundation.
Partner with internal teams such as Windows, Office, Cloud, Sales and Innovation teams, to meet key accessibility initiatives
Innovate and bring industry insight in the way we drive training to make this an effective scalable model
Analysis of the accessibility business training impact thru usage and customer satisfaction
Content Creation- design and develop learning content for technical and non- technical accessibility users ensuring that all training meets accessibility principles
Content Implementation- build and execute training plans that meets the business objectives
Reporting-Design scorecards to drive decisions and report out on training success and time to competency
Develop and evangelize best practices in training and performance improvement processes.
Content Maintenance-Work to maintain core training library components current.
Project and fiscal management
Distribute best practices in accessibility training, and building accessibility training content
A minimum of a two year college degree or four year degree required
BA/BS strongly preferred
Experience with implementation of training programs for the accessibility community and stakeholders
Ability to act as a SME in Accessibility
Experience creating and publishing accessible videos for training
Ability to convey complex information in a simple manner.
Experience with designing, developing, and delivering learning solutions across modalities that are accessible themselves.
Project Management skills with multiple deliverables in a matrix environment.
Demonstrated ability to communicate effectively with peers, engineering teams, and senior management, driving diverse workgroups to collaborative solutions.
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