Washington State DSHS Adult Protective Services Investigator in Bremerton, Washington


Social Service Specialist 3 - Adult Protective Services Investigator

Join us today in Transforming Lives and be part of our hard-working team of professionals that provide services to vulnerable adult populations.

Home and Community Services is seeking an Adult Protective Services (APS) Investigator to join our team in Bremerton, Washington.

In this role you will investigate reports of abandonment, abuse, exploitation, neglect, and self-neglect. We need you to bring your professional knowledge and skills to advocate for vulnerable adults. Your success will be measured through gathering evidence, conducting objective, timely and thorough investigations in order to determine a finding based on the preponderance of evidence standard. As well as assisting individuals with services that maintain their safety and dignity.

Some of what you'll do:

  • Conduct face-to face interviews with clients in their residence and in facilities, investigating allegations of abuse, neglect, self-neglect, abandonment, and/or exploitation.
  • Conduct interviews with alleged perpetrators.
  • Collect and evaluate relevant information to make decisions related to investigation, services and outcomes.
  • Provide client advocacy, consultation, networking, family support and crisis intervention.
  • Coordinate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices and community agencies/partners regarding needs of clients served.
  • Interview collateral contacts to gather additional information.
  • Identify situations presenting risk to vulnerable adults and refer to service groups.
  • Refer to other community resources and internal and external stakeholders.
  • Authorize services and payments.
  • Prepare and provide testimony at administrative hearings, court proceedings, criminal, civil, and administrative proceedings.
  • Participate in on-going training, meetings and provide community education on APS programs.
  • May be required to travel to other counties to meet business needs.

* What we are looking for*

  • Knowledge of Medicaid terminology, regulations and policies.
  • Ability to analyze and develop workable solutions on a variety of programmatic issues/problems.
  • Knowledge of DSHS database systems such as payment systems and service authorization procedures (MMIS, SSPS, CARE, Barcode and ACES online).
  • Ability to organize caseload priorities and assignments to meet workload expectations.
  • Ability to handle intense and high pressure situations.

Who should apply? Professionals who have the following:

One year as a Social Service Specialist 2 within DSHS. OR A Master's degree in social services, human services, behavioral sciences or a related field and two years of paid social service experience equivalent to a Social Service Specialist 2. Note: A Master's degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience. OR A Bachelor's degree in social services, human services, behavioral sciences or a related field, and three years of paid social service experience performing functions equivalent to a Social Service Specialist 2. AND One year of paid experience assessing risk and safety to vulnerable adults or children.

Questions about this job opportunity? Please contact Teresa.Alseth@dshs.wa.gov or at 425-595-3466. Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social & Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Salary: $3,883.00 - $5,101.00 Monthly

Location: Kitsap County – Bremerton, WA

Job Type: Full Time - Permanent

Department: Dept. of Social and Health Services

Job Number: 2017-09304

Closing: 10/19/2017 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504.

Phone: View Posting for Agency Contact

Website: http://www.careers.wa.gov