T-Mobile USA, Inc. Sr Analyst, Business Systems in Bellevue, Washington
Job Description T-Mobile has made bold moves in the wireless industry removing customer pain points and giving wireless consumers unprecedented choice and freedom. If you have ever wanted to be a part of the team that delivers on that un-carrier vision, take a look at this opportunity. This position is responsible for driving requirements for T-Mobile Enterprise projects. This individual will collaborate with cross functional teams from across the enterprise, have high visibility, perform against aggressive schedules, and require negotiation skills to balance the needs of project stakeholders. This position will also be responsible for preparing requirement documentation to assist the enterprise teams in understanding the business vision. If you are highly organized, detail oriented and love being in the center of the storm with exciting challenges this is the team for you! Enterprise Core Competencies Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, results focus and inspirational leadership. Responsibilities An expert at eliciting and evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a more general understanding, distinguishing presented user requests from the underlying true needs, and distinguishing solution ideas from requests. Able to represent requirements using Agile framework and Agile tools such as Rally and Jira. Able to support the businesses to identify MVP (minimum viable product) and assist businesses/product owners on how to break down features into smaller and cross-functional user stories. Drives to broker consensus among stakeholders with conflicting needs. Poised when interacting with senior level audience. Invests in stakeholder management and possesses ability to gain stakeholder trust. Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability gap analysis of requests. Has understanding on how projects align to broader organizational goals and business benefit. Is able to explain business benefit of projects and contributes to business case/feasibility development. Creates and determines modeling approach to represents in graphical forms that augment textual representation. Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management. Provide SME leadership and consulting support on complex tasks. Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team. Strong understanding of all business channels. Opportunity to explore project management competencies in small to medium sized projects where the analyst and project management roles are combined. Qualifications Minimum of 5 - 8+ years of analysis experience with gathering requirements from business stakeholders and building Business Requirements Documents starting from a concept level requirement Solid understanding of BSA best practice principles and has applied practice in an Agile system development environment Solid understanding of multiple system development life-cycle methodologies including Waterfall and Agile. Proven ability to effectively apply techniques which consists of textual formats, models and diagrams. Excellent written and verbal communication skills, as well as excellent leadership qualities; ability to communicate effectively with both technical (development/vendor) and non-technical (business partner) extended team members. Proven experience with identifying and resolving requirement impacting issues, working with members of project management team and business SMEs/executives to develop and implement viable solutions.