Premera Blue Cross Enrollment Analyst in All Sites or Telecommute, Washington

As an Enrollment Analystyou will determine eligibility for each enrollment scenario by reviewing and processing paper and electronic applications and applying plan specific details and regulations. You will make updates to customer accounts, research and resolve discrepancies, and address questions and concerns via phone, mail, or email from both internal and external customers.

What you’ll do:

  • Review and process paper and electronic plan applications and changes
  • Ensure contract guidelines are met by coordinating and managing enrollment and eligibility exceptions processes
  • Prepare written communications
  • Assist with enrollment auditing as required

What you’ll bring:

  • High School diploma or GED
  • One (1) year work experience
  • Previous customer service experience
  • Proficiency with computer applications and a high level of comfort with technology
  • Ability to work independently and use your skills in decision making, problem solving, change management, and self-motivation

What we offer:

  • Medical, vision and dental options

  • Life and disability insurance

  • Retirement programs (Yes! This includes a pension!)

  • Workplace wellness programs

  • Time off to reenergize

  • Free parking

  • And MORE!

EOE - Equal Opportunity Employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Job Title: Enrollment Analyst

Job ID: 11090

Location: All Sites or Telecommute

Full/Part Time: Full-Time

Regular/Temporary: Regular